But nothing I do (changing settings in Ubuntu's "Sound", changing settings in MS Teams, restarting the application. When I open my free Teams, a popup windows opens asking if I want to open a program (xgd?.open - can't recall exactly) and after I do this the web dialog offers connection via the web interface (as I said, the app just doesn't work). The Jabra 370 is the USB dongle that has the BT connection in it, and it works with my Evolve 75 headset (which has a mike). When I boot I open the Ubuntu "Sound" setting window and select Jabra 370 (mic and analog out, respectively) for sound. I have a Jabra Evolve 75 (BT, noise cancelling) and an Jabra Engage 75 (BT, DECT, no noise cancelling) and once I'm in the meeting and can see the other folks, apparently nothing I do gets either of those devices working.
Ubuntu's sound setup is neither as simple nor as reliable as Win 10. When I click on a meeting link to open up Teams, and use the Teams linux app, the meeting apparently isn't recognized. That is, IIRC I read somewhere that the Linux/Ubuntu app doesn't work. So I'm using Ubuntu, and my understanding is that the only reliable way to use Teams on Ubuntu is to use the browser-based solution. Shayamal, thanks for a constructive response.
Also, suggested I use the tag linux-teams. Shyamal Debnath replied and asked some questions, and suggested that I cross post here. The normal Microsoft advice to "Check to ensure your drivers are up to date, if they are, and the problem persists, reinstall Windows 10" is obviously not gonna work here. But some firms are hard-coded for Teams, so I'd like to get this fixed. Given that Teams cannot reliably be used, my firm is avoiding any Teams meetings, advising clients "Teams doesn't appear to be reliable, can we switch to google-meet or Zoom?".
That won't work: I don't have that option (I'm using the free version, installed with sudo apt install. There's a solution posted on the web that involves turning off the new meeting experience. Today, we were able to use phones to connect for a one-on-one call but I've missed being able to participate in critical meetings. I make sure that my devices are all set properly, I go to the "Sound" app in Ubuntu and set the Sound settings correctly, to no avail. In several Teams meetings, I log into the meeting and can see my conferee partners, but I can't get sound, or they can't get sound. Critical Error: No sound (Ubuntu 20.04 LTS)
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